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  • What services do you offer?
    We offer various services for residential and commercial properties. Tv and Soundbar Mounting, Managed Security, CCTV Security Camera services, Smart Devices Services, Wire runs & concealment services & More
  • What locations do you offer your services
    Toronto & Surrounding areas Mississauga Brampton Kitchener Waterloo Cambridge Guelph Brant ford & Many more
  • What forms of payment does pro tech solutions accept?
    At pro tech solutions, we accept multiple forms of payment to ensure our customers have a seamless experience. We accept all major credit cards, such as Visa, Mastercard. We also accept payment through bank transfers. If you have any questions or concerns regarding payment, please do not hesitate to reach out to our customer service team, who will be more than happy to assist you. At pro tech solutions, we believe in providing our customers with convenient and flexible payment options to ensure a hassle-free experience.
  • Are You insured
    Yes, all Pro Tech Solutions technicians are fully insured and licensed. This means that if any damage occurs to your property during the installation or repair process, you can rest assured that you are fully covered. In addition, all of our technicians are highly trained and experienced in all aspects of the services provided so you can trust that the work will be done to the highest standards. At Pro Tech Solutions, we prioritise the safety and satisfaction of our customers, which is why we take the extra step to ensure that all of our technicians are fully insured and licensed.
  • Does Pro Tech Solutions provide warranty on their security system products
    Yes, Pro Tech Solutions offers a warranty on all products & services we provide. The specific length and coverage of the warranty may vary depending on the product and the manufacturer. However, typically, the warranty covers any defects in materials or workmanship that arise during normal use. Additionally, the warranty may also include repair or replacement of the product if it fails to perform as intended. It is important to note that any damage caused by misuse, accidents, or unauthorised modifications may not be covered by the warranty. Pro Tech Solutions is committed to providing high-quality products, and their warranty is an assurance of their confidence in their products. Customers should contact Pro Tech Solutions for more information about the specific warranty terms and coverage for their security system products.
  • Do you provide same day installations
    Yes, we offer same day installation services for certain products. Our team is equipped to handle quick installations without sacrificing quality or safety. However, same day installation availability is subject to our schedule and product availability. We recommend contacting us as soon as possible to request a same day installation and to verify product availability. Our customer service team will work with you to determine the best time and service for your needs. Additionally, we offer flexible scheduling for installations, with options available during evenings and weekends to accommodate your busy schedule.
  • What payment methods does Pro Tech Solutions accept for their Security System Services?
    Pro Tech Solutions accepts various payment methods for their Services. Customers can make payments using debit cards, credit cards (Visa, MasterCard), e-transfer, and cash. This allows flexibility for customers to choose the payment method that is most convenient for them. Should you have any specific payment-related inquiries, feel free to reach out to our customer service team for further assistance.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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